Malaysia Airports Flight Operations Centre (FOC) has reviewed our operational data with regard to the aircraft rollback incident which occurred at 9.18 am to AirAsia Indonesia Flight QZ0202 at Bay Q11 klia2 on 17 July 2015. The initial findings showed that this isolated incident was not due to any parking bay pavement issues at the said location as there were six other aircrafts, all of which owned by AirAsia Indonesia, that had docked safely and normally at the same bay before and after the rollback incident. In such a circumstance, it is likely that the rollback incident may have been due to the chock not being placed properly by the airline’s ground staff.
According to the Malaysian Civil Aviation Regulations 1996 (MCAR 1996), Mandatory Occurrence Reporting (MOR) is required for any hazardous occurrences that could endanger an aircraft or its occupants. To date there has been no MOR reported to the Department of Civil Aviation (DCA) by AirAsia.
Malaysia Airports has taken the initiative to perform maintenance at the said bay from 23 July 2015 to 25 July 2015 although it was not due for scheduled maintenance, as a precautionary measure to ensure the highest level of safety and services are provided to the airlines and the airport users.