The Organisation Continues To Educate The Public Through Its Pay It Forward Campaign Aimed At Promoting Good Toilet Etiquette And Civic Consciousness
SEPANG – Malaysia Airports supports World Toilet Day by championing clean public toilets through its Pay It Forward campaign that promotes good toilet etiquette and civic consciousness. The World Toilet Day is an initiative from the United Nations to encourage and advocate the spread of awareness on the importance of accessible and clean toilets. The occasion was observed at KL International Airport (IATA Code: KUL) earlier today and graced by YB Mulia Senator Dato’ Raja Kamarul Bahrin Shah Raja Ahmad, Deputy Minister of Housing and Local Governments (KPKT), Dato’ Mohd Shukrie Mohd Salleh, Chief Operating Officer of Malaysia Airports; and Mohd Fauzi Mohd Yatim, Yang Dipertua Majlis Perbandaran Sepang (MPS) amongst others.
According to Dato’ Mohd Shukrie, as the custodian of Malaysia’s gateways into the country, the organisation is responsible for upholding the image of the nation and providing the best infrastructure so that the needs and comfort of our airport guests are well taken care of.
“I am proud to say that in our continuous efforts to do this, we are refurbishing a total of 384 toilets at KL International Airport, these refurbishments include conversion of dry toilets, replacement of toilet ventilation, installation of durable sanitation fittings and many more. To ensure the sustainability of these efforts, we have also improved our people and processes such as introducing the 5S management system, providing continuous training, and recognising and rewarding our people for providing excellent service,” he said.
Dato’ Mohd Shukrie also shared that efforts from the organisation is only half the battle won when it comes to cleanliness and hygiene of the toilets, as the responsibility falls on everyone’s shoulder. He said, “Through our Pay It Forward campaign, we wish to inculcate good toilet etiquette, especially among the very young to ensure that it remains a lifelong habit. These efforts will also ultimately contribute to a nation of civic-minded citizens.”
The ‘Pay It Forward’ is one of Malaysia Airports’ corporate social responsibility (CSR) initiatives that was launched in 2017. Since its inception, 14 schools in Sepang have been engaged impacting more than 800 students positively through our airport field trip programs. During these field trips, the students are exposed to proper toilet etiquettes and usage.
We have also expanded this program further by extending it to areas out of the airport by organising a school toilet cleanliness competition this year to ensure that these habits and values will be further inculcated into the students in the hope of creating a generation of civic-minded individuals. At the event, the top three schools were announced as winners of the competition. They included SK Taman Seroja, SK Kota Warisan and SK KLIA.
24 outstanding airport toilet cleaners were also recognised and rewarded at the event for their consistent performance in ensuring the cleanliness of the toilets at KUL. Apart from keeping the toilets spick and span, these unsung heroes have also been demonstrating a cheerful personality towards passengers which is in line with our ‘Happy Guests, Caring Hosts’ service culture.