Section Heading

Kuala Lumpur, Kuala Lumpur, Malaysia

Temperature 27 °C Thunderstorms

Section Heading

 

Section Heading

Section Heading

Smooth Upgrading Process for Communications Infrastructure at KL International Airport

SEPANG - Malaysia Airports is pleased to inform that the planned communications infrastructure upgrade at KL International Airport (KLIA) which started on 1 January 2019 did not cause any communications service disruption at both terminals. Since it started, the upgrading process has been smooth and mitigation measures put in place during this period has been successful in ensuring that the availability of cellular and leased lines within the passenger and cargo terminals respectively remain at normal levels. We are also pleased to note that, thus far, there have been no complaints from all stakeholders such as public, airlines, tenants, and telcos on any communication service disruption at the airport.

The airport operator had announced on 31 December that the communications upgrade which will be done in phases over a period of approximately three months is meant to improve the overall coverage and capacity of the cellular network at the airport and to cater for future digitalisation requirements such as Airports 4.0 initiatives, the e-commerce ecosystem and the Aeropolis development.

Mitigation measures will remain in place until the upgrade process is completed to ensure that service levels at the airport is not compromised. Among the mitigation measures include   placing fixed-line phones at Information Counters for the convenience of the airport users as well as making sure the free Airport Wi-Fi service remains at excellent connection strength to enable users to communicate via data calls through mobile apps such as WhatsApp and Messenger. Airport CARE Ambassadors will also be available on-site to guide passengers who may require assistance.

Those who have any queries or wish to provide feedback may do so through email at CARE@malaysiaairports.com.my or call the hotline number at 03-8776 9006.

You might also like:

SEPANG- Malaysia Airports with a heavy heart wish to inform that our staff who was involved…

SEPANG- Malaysia Airports is giving full cooperation to the authorities as they carry out a…

SUBANG- This morning at approximately 3.20am, an accident had happened on the Runway of…

KUCHING– We are deeply concerned about the rodent infestation reported to be plaguing the…

SEPANG – Malaysia Airports’ significant contribution to the growth of both the tourism and…

Bantuan Peralatan Mengajar Memudahkan Proses Pengajaran dan Pembelajaran Bagi Murid-Murid…

Malaysia Airports Builds New Mosque at its Overseas Airport to Provide Convenience and…

Malaysia Airports Introduces its 1st Outdoor Planespotter Observation Deck at KL…

SEPANG – Malaysia Airports kicked off yet another busy year with new routes launched by…

BERLIN, GERMANY, 6 MARCH 2019, 2 PM: Tourism Malaysia and Malaysia Airports have signed a…

Petaling Jaya, 1 March 2019 – Malindo Air has commenced its inaugural flight between…

SEPANG – Selepas beberapa insiden yang tular membabitkan individu menyamar sebagai…

A Way Forward for KL International Airport to Remain Competitive

Sepang – Malaysia Airports today announced that it will be putting all international…

SEPANG – Malaysia Airports has stated previously that the PSC suit against AirAsia is now…

Section Heading