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Runway 3 Fully Rehabilitated As Part Of Ensuring Continuous Safety Of Flight Operations

SEPANG – Malaysia Airports is pleased to announce that the third runway (Runway 3) at KL International Airport (IATA Code: KUL) is now fully rehabilitated after undergoing comprehensive maintenance works under the KUL Runway Sustainability Master Plan. The master plan is a vital framework in ensuring the continuous safety of flight operations at KUL.

Improving Guest Experience At klia2 Immigration Arrival In Preparation For Visit Malaysia 2020

SEPANG – In gearing up for the upcoming Visit Malaysia 2020 (VM2020), Malaysia Airports is working closely with several ministries such as the Ministry of Home Affairs and the Ministry of Tourism, Arts and Culture, as well as government agencies such as the Royal Malaysia Police, the Department of Immigration Malaysia, the Royal Malaysian Customs Department, and the Land Public Transport Agency to ensure that passengers passing through its airports are ensured of a seamless experience.  

KLIA And Langkawi International Retain Positions As The World’s Best Airports In Q3 2022 Global Airport Survey

SEPANG – KL International Airport (KLIA) and Langkawi International Airport (LGK retained their positions as the world’s best airports by achieving perfect scores of 5.00 respectively in the Airport Service Quality (ASQ) survey for Q3 2022. Both airports had attained the same top spot in Q2 2022. For Q3, KLIA shared the achievement in the over 40 million passengers per annum (mppa) category alongside eight other airports. Meanwhile, LGK was the only airport in its category of 2–5 mppa to score full points in the survey.

KLIA Starts Disinfecting Arriving Baggage With Newly Installed UV Tunnels

SEPANG- KL International Airport (KLIA) has started disinfecting arriving baggage with its new automatic ultraviolet (UV) disinfection system as part of its continuous efforts to curb COVID-19. The new facility comprising UV bulbs installed in an enclosed tunnel within the baggage handling system (BHS) disinfects baggage automatically as it passes through the conveyor system. Two out of four tunnels have been successfully installed while the remaining tunnels are expected to be completed next month.

Airports Are Safe And Well-Prepared For The Re-Opening Of Malaysia’s Tourism And Domestic Flight Routes

Sepang - Malaysia Airports reassures all passengers that its airports are safe and well-prepared following the latest implementation of the Recovery Movement Control Order (RMCO) enabling the reopening of the country’s tourism and domestic flight routes. The organisation will give its fullest support to its airline partners and retailers in ensuring all safety measures are carried out vigilantly across its network of airports as well as ramping up the readiness of all airport staff in operating in the new normal of air travel.

Newly Revamped Immigration Arrival Area At klia2 Is Now Twice As Large

Reconfigured area can cater up to double its previous capacity for a smoother passenger flow

SEPANG – International passengers arriving at klia2 will enjoy a more spacious and comfortable immigration arrival hall as Malaysia Airports had successfully expanded the immigration arrival area to almost twice its original size, thus doubling its capacity from previously. The new facility was opened three days before the new year, in time to welcome tourist arrivals in conjunction with Visit Malaysia 2020 (VM2020).  

Designated E-Hailing Pick-Up Points To Provide Comfort And Convenience To Airport Passengers

SEPANG – Malaysia Airports has now allocated designated e-hailing pick-up points at KL International Airport (IATA Code: KUL) for the comfort and convenience of its passengers. Passengers and drivers are to take note of pick-up points at the following locations; for KLIA Main Terminal, it will be at Gate 3 & 4, Level 1 beginning 1 August 2019 whereas for klia2, the location is at the Transportation Hub, Level 1, gateway@klia2 which has been operational since 1 July 2019.

Malaysia Airports Gets Clarity On PSC Implementation With Latest Ruling By High Court

SEPANG – The High Court today (18 July 2019), has ruled in favour of Malaysia Airports in the civil suits against AirAsia over unpaid passenger service charges (PSC) and late payment charges. With this recent summary judgment by the High Court, it provides clarity on the issue of passenger service charges implementation by the airport operator and airlines.  

Malaysia Airports Quickly Rectifies Burst Pipe That Caused A Ceiling To Collapse At Empty Boarding Lounge

SEPANG - We wish to inform that the burst pipe at the Gate K8 boarding lounge in klia2 terminal has been rectified and the lounge resumed full operations at 2.30 pm today. The incident, which happened at approximately 5.30am this morning had caused part of the ceiling to collapse. The passenger boarding lounge was empty when the incident happened as there were no flights scheduled at that gate. An airport staff had promptly alerted the operations team for immediate rectification.

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