SEPANG – Passengers travelling through KL International Airport (KLIA) will experience a new COVID-19 screening facility starting July 2021. This new facility is among several improvements that Malaysia Airports is implementing to enhance comfort and convenience while going through the necessary travel safety protocols at the airport. Passengers can look forward to shorter wait times upon arrival because this new facility will be able to produce the COVID-19 RTK and RT-PCR results within 15 minutes and 3 hours, respectively. There will be a total of eight locations for this screening facility, five at KLIA Main Terminal and three at klia2 terminal equipped with comfortable lounges and seating areas for passengers while they wait for their test results.
Group chief executive officer of Malaysia Airports, Dato’ Mohd Shukrie Mohd Salleh said, “In doing this, our topmost priority remains the safety aspect, and we are partnering with a service provider that has a proven track record with a robust network of facilities and the highest credibility in health testing services. We have engaged closely with the respective authorities to ensure that the appointed service provider is sanctioned by the Ministry of Health (MOH) to perform such services. We are certain that this new facility will go a long way in spurring the demand for travel once borders are reopened. Not only that, but this initiative is also among many we are implementing to ensure that service standards at KLIA remain at the highest level. The new facility is expected to cater to around 40,000 passengers daily which will sufficiently cater to international arrivals at both terminals as the traffic recovers.”
Among the facilities and services that will be provided include passenger escort from the arrival gate to the testing area, VIP service, as well as relaxing and comfortable waiting lounges. The lounges are equipped with productivity tools such as computers, Wi-Fi Internet access, portable WiFi rental and telecommunication SIM card, as well as F&B offerings. Passengers are also given options for various payment platforms such as credit card, cash, online transfer, e-payment and insurance claim for their further convenience.
Similar to the current services provided by the MOH, these services are provided for a fee. The cost per passenger will be from RM60 toRM250 for Malaysians and RM90 to RM350 for foreigners. All arriving passengers can utilise these services, however passengers who belong to certain categories namely B40, civil servants, persons with disabilities and students can also continue to utilise the services provided by MOH as per current practice.
We have appointed BP Clinical Lab to provide the services and facilities at KLIA after a stringent open tender exercise. BP Clinical Lab has over 38 years’ experience in the medical healthcare industry and has a proven track record in providing services to many government agencies such as MOH and Social Security Organisation (SOCSO). The organisation has more than 120 outlets nationwide and a large pool of medical personnel comprising qualified doctors and nurses, and its current health check system is also integrated with MySejahtera and SIMKA (owned by the National Public Health Laboratory to monitor outbreaks). To date, BP Clinical Lab had conducted COVID-19 tests for more than 3.5 million people.
More service providers will be appointed at other international airports once the necessary approvals have been obtained.