KLIA And LIA Are Among World’s Best Airports For Year 2021 In Global Airport Survey
SEPANG – The global Airport Service Quality (ASQ) survey by Airports Council International (ACI) has named KL International Airport (KLIA) and Langkawi International Airport (LIA) as among the world’s best airports in their respective categories for the year 2021. KLIA and LIA achieved a perfect score of 5.00 in the airport categories serving over 40 million passengers per annum (mppa) and 2-5 mppa respectively. ASQ benchmarks the world’s best airports in terms of overall passenger satisfaction for terminal safety, facilities, services, and cleanliness.